Securing CAD in 9-1-1 Centers

 ~Cyber Attacks and Computer Aided Dispatch (CAD)~ 9-1-1 Centers (PSAPs) serve two main Public Safety functions: INBOUND– Answering a 9-1-1 call or text from the public OUTBOUND– Dispatching first responders (fire, EMS, law enforcement) In most centers, these systems exist on two separate networks. The inbound network is typically installed and maintained by the vendor […]

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FirstNet and NextGen 9-1-1

There is discussion in the 9-1-1 community regarding FirstNet and how it might relate to Next Generation 9-1-1. Here in Florida, we recently received a formal briefing on FirstNet. As a reminder- in the world of the First Responder, the current Land Mobile Radio (LMR) system for voice will remain.  The initial FirstNet deployments will be […]

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ESInet as a Service (EaaS)

There is a desire by numerous groups and agencies (NENA, APCO, FCC, DHS, DOT to name a few) that, as a nation, we transition as  quickly as possible to NextGen 9-1-1 technologies. FCC Recently, my team and I spent the day here in Palm Beach County with Alan Benway, Executive Director of Product Management for […]

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