Cyber Security Buyer – Be Aware

Unfortunately for those responsible for protecting critical infrastructure such as 9-1-1, Cybersecurity can be a very complex topic. I would like to provide part of a recent LinkedIn post by Chris Roberts :“Starting with the simple stuff: Know thyself: Why are you looking? (Proactive, Understanding or Oh-Sh*t moment) What are you looking for? (Product, partner, […]

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Securing CAD in 9-1-1 Centers

 ~Cyber Attacks and Computer Aided Dispatch (CAD)~ 9-1-1 Centers (PSAPs) serve two main Public Safety functions: INBOUND– Answering a 9-1-1 call or text from the public OUTBOUND– Dispatching first responders (fire, EMS, law enforcement) In most centers, these systems exist on two separate networks. The inbound network is typically installed and maintained by the vendor […]

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TDoS Pilot Project

Today we finalized a two-year agreement to work with Securelogix on a pilot to research Telephony Denial of Service (TDoS). The Department of Homeland Security Science and Technology Directorate is funding the pilot. Podcast with Mark Fletcher  The article below provides a good overview: TDoS Pilot Securelogix will install equipment at our two core node locations, […]

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Campus Safety- What Part Does a PSAP Play?

Boca Raton is a beautiful city of approx. 91,000 located in southern Palm Beach County. Florida Atlantic University (FAU) sits on 850 acres within the city limits-  a mere 2 miles from the ocean. About 31,000 students attend this campus. The university has its own sworn officers, giving it legal jurisdiction over the campus. 9-1-1 calls […]

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Ransom Attacks

  There are three broad categories of hackers: Destructive (crash a website, destroy data) Social Justice (Edward Snowden, WikiLeaks) Those that want to make a Profit  One of the popular tactics used by those in category 3  is to hack into a company database (such as Target) and steal credit card information. The hacker can then take these […]

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SECURITY – sometimes difficult to define

I received a letter from the U.S. Office of Personnel Management in Washington, D.C. recently. The OPM experienced a major security HACK, which they publicly admitted (thank you).  This breach of data  included, as I learned in the letter, details that were voluntarily provided and additional information from background investigations for thousands of security clearances, including mine (past life). […]

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Text to 9-1-1 and Language Translation

    In certain areas of the United States there are large segments of the local population that do not speak English. In 9-1-1 Call Centers (PSAP’s) today, it is common practice to have a third party language translation service under contract. For example, a 9-1-1 call is received and the call taker does not […]

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