TDoS Pilot Project

Today we finalized a two-year agreement to work with Securelogix on a pilot to research Telephony Denial of Service (TDoS). The Department of Homeland Security Science and Technology Directorate is funding the pilot. Podcast with Mark Fletcher  The article below provides a good overview: TDoS Pilot Securelogix will install equipment at our two core node locations, […]

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FirstNet and NextGen 9-1-1

There is discussion in the 9-1-1 community regarding FirstNet and how it might relate to Next Generation 9-1-1. Here in Florida, we recently received a formal briefing on FirstNet. As a reminder- in the world of the First Responder, the current Land Mobile Radio (LMR) system for voice will remain.  The initial FirstNet deployments will be […]

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Telemarketing Calls Invade 9-1-1

  Call Taker:  9-1-1, what is the location of your emergency? Caller: Hello! how are you? The caller then breaks into a sales pitch for: Dental Insurance Priceline Hilton Resorts Marriott Resorts Orlando Theme Parks Cancun resorts Travel Dollars and many more….. The telemarketers did not understand that their Robo-Dialer had routed their call to 9-1-1. […]

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GeoSpatial (location based) Routing- We Tried

When I took over this project in 2013, one feature that appealed to me was geospatial  routing. Instead of wireless 9-1-1 calls being routed to a PSAP based on the cell tower/sector database, it would now be routed to the correct PSAP based on the location of the caller. (You NG9-1-1 technical types out there- you […]

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State 9-1-1 Boards and NextGen

  One aspect of FirstNet that I truly respect is the fact that they are funded, organized and empowered regarding their mission. They have the potential to positively impact Public Safety on a national level. Things are not as well defined with NextGen 9-1-1. At the state level, we currently have extremes regarding  9-1-1 Boards and […]

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Critical Infrastructure

    There are 16 specific sectors in the U.S. that are considered critical infrastructure. 9-1-1 is  part of the Emergency Services sector, as defined by Homeland Security. If you have a legacy PSAP (Public Safety Answering Point or 9-1-1 Center), you depend on the local telephone carrier to keep their central office equipment up and running during […]

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Ransom Attacks

  There are three broad categories of hackers: Destructive (crash a website, destroy data) Social Justice (Edward Snowden, WikiLeaks) Those that want to make a Profit  One of the popular tactics used by those in category 3  is to hack into a company database (such as Target) and steal credit card information. The hacker can then take these […]

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