What The Public Wants

Public Safety An individual that calls 9-1-1 has two basic expectations: My  call will be answered by the correct 9-1-1 center The person answering my 9-1-1 call will know my location BUT: We need to route wireless 9-1-1 calls by the location of the CALLER, not the location of the CELL TOWER they are connected […]

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Accurate 9-1-1 Caller Location: Coming to a Screen Near You

The CTIA Announcement on September 5th represents a major milestone in 9-1-1 caller location accuracy and fantastic news for our nations over 6,000 9-1-1 centers: Eases integration for 9-1-1 emergency call centers “The adoption of Device Based Hybrid  solutions for wireless 9-1-1 calls will not require Public Safety Answering Points (PSAPs) to install new equipment […]

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Cyber Security – You Probably Need a Consultant

It Was Not That Long Ago.. A few years ago, Next Generation 9-1-1 became THE buzzword in Public Safety. A lot of money was spent hiring consultants to develop an RFP, support the selection process  and assist in the migration.  The money was spent, in many cases, simply because the organization did not have the required […]

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Review Your Network Traffic

I spoke last week with a colleague regarding Cyber Security. While reviewing network traffic with his security contractor, they noticed a vendor server was reaching out to known criminal (out of respect for Chris Roberts I will not use the Hac*er word) sites for Domain Name System services- DNS. These sites were located in Sweden and […]

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Securing CAD in 9-1-1 Centers

 ~Cyber Attacks and Computer Aided Dispatch (CAD)~ 9-1-1 Centers (PSAPs) serve two main Public Safety functions: INBOUND– Answering a 9-1-1 call or text from the public OUTBOUND– Dispatching first responders (fire, EMS, law enforcement) In most centers, these systems exist on two separate networks. The inbound network is typically installed and maintained by the vendor […]

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Crypto-Jacking: Using 9-1-1 Center Computers for Profit

Most of us have heard the term ‘crypto mining’. Cryptojacking is simply using the computer power and electricity of another person or company (in this case a 9-1-1 center or PSAP) without their knowledge to ‘mine coins’. Simple Explanation Cryptocurrency is, by design, decentralized. Transactions, which are encrypted, are added to a “block’, the block […]

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TDoS Pilot Project

Today we finalized a two-year agreement to work with Securelogix on a pilot to research Telephony Denial of Service (TDoS). The Department of Homeland Security Science and Technology Directorate is funding the pilot. Podcast with Mark Fletcher  The article below provides a good overview: TDoS Pilot Securelogix will install equipment at our two core node locations, […]

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