A Visit From the Google UX Team

This week we welcomed Michael Lee from the Google User Experience (UX) design team in Mountain View, CA. The purpose of his visit – ‘ride along’ with First Responders and understand what information might better assist them, as well as the individual (Android O/S user) requiring assistance. Fiona Lee from the Google ELS team made […]

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Pensacola- Maze Ransomware Attackers Demand $1M

The attackers claim that they are not connected with the tragic shooting at the Naval Air Station earlier this month. The group known as “Maze” also stated “we want to emphasize that not one of the socially significant services has suffered (for example 9-1-1).” A city official stated that “Emergency dispatch and 911 services were […]

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The Criminals Provided the Key

Good news for the City of Riviera Beach. After paying the ransom of 65 Bitcoins, the criminals provided the City with the key to successfully decrypted the locked files. For the criminals, this was a sound business move. In the event they decide to attack other targets, their victims may be more willing to pay […]

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FirstNet Phone Service

Many people have taken advantage of a recent offering from AT&T. Sign up for FirstNet (with proper ID you can transfer your existing service) and receive a great rate that includes unlimited data. I made the switch and thought that my service (now billing directly to FirstNet) was actually on the FirstNet network. I attended […]

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Kansas- Statewide ESInet Progress

The State of Kansas continues to make great progress on their goal of creating a statewide ESInet , including NextGen Core Services. Since signing on with AT&T in April of 2017, the Kansas 911 Coordinating Council , has done a great job of connecting counties to the network. Unfortunately, the majority of states have not […]

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