Securing CAD in 9-1-1 Centers

 ~Cyber Attacks and Computer Aided Dispatch (CAD)~ 9-1-1 Centers (PSAPs) serve two main Public Safety functions: INBOUND– Answering a 9-1-1 call or text from the public OUTBOUND– Dispatching first responders (fire, EMS, law enforcement) In most centers, these systems exist on two separate networks. The inbound network is typically installed and maintained by the vendor […]

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Ransom Attacks

  There are three broad categories of hackers: Destructive (crash a website, destroy data) Social Justice (Edward Snowden, WikiLeaks) Those that want to make a Profit  One of the popular tactics used by those in category 3  is to hack into a company database (such as Target) and steal credit card information. The hacker can then take these […]

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Testing 1,2,3…

Recently, the Federal Government released a committee report. This report included the recommendation that the Standard Occupational Classification (SOC), NOT be modified to change the classification of Public Safety Telecommunicator from “Office and Administrative Support” to critical public safety professional. This was in direct opposition to the recommendations from APCO, NENA and the Congressional NextGen 9-1-1  Caucus. […]

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Google Can Now Provide Wireless 9-1-1 Location Information with its Android Operating System.

First-  It is important to remember that there can be three distinct issues involving wireless 9-1-1 calls :   Call Routing  (Having the 9-1-1 call routed to the correct PSAP) Enhanced Location Information (Phase II) Challenge Indoor Location Information Challenge With this recent Google announcement, we are only dealing with items number 2 and 3 above. The Google […]

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APCO Broadband Summit

This week I participated in my first ‘Broadband Summit”.  I gave a presentation on the network management tools (SNMP, Wireshark, Dashboard) that we have implemented within our NextGen 911  ESInet in Palm Beach County. FirstNet was, of course,  a major topic. A number of their executive team members were present. During the two day summit, there was occasional […]

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