A Visit From the Google UX Team

This week we welcomed Michael Lee from the Google User Experience (UX) design team in Mountain View, CA. The purpose of his visit – ‘ride along’ with First Responders and understand what information might better assist them, as well as the individual (Android O/S user) requiring assistance. Fiona Lee from the Google ELS team made […]

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Pensacola- Maze Ransomware Attackers Demand $1M

The attackers claim that they are not connected with the tragic shooting at the Naval Air Station earlier this month. The group known as “Maze” also stated “we want to emphasize that not one of the socially significant services has suffered (for example 9-1-1).” A city official stated that “Emergency dispatch and 911 services were […]

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TDoS: 9-1-1 Involved in Oakland County MI

A Serious New Attack To date, the TDoS attacks against Public Safety have been limited to the non-emergency or admin lines. One reason for this, we believe, is that the attacks originated overseas and arrived via VoIP. Farmington Hills, MI PSAP was recently flooded with 911 calls. When they answered a call, they were connected […]

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The Criminals Provided the Key

Good news for the City of Riviera Beach. After paying the ransom of 65 Bitcoins, the criminals provided the City with the key to successfully decrypted the locked files. For the criminals, this was a sound business move. In the event they decide to attack other targets, their victims may be more willing to pay […]

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Another Municipality Hit- This One May Cost $1M.

Public Safety continues to be affected by ransomware attacks. Riviera Beach, a city of 35,000 within Palm Beach County, is calling the incident an “intrusion”. The entire city is affected. Police Dispatch is down as noted in this post by our friends at SecuLore: Historically, we have seen that malware is able to move through […]

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