NG9-1-1 Wireless Call Routing- Clarification


In my last blog post, I mentioned that with Next Generation 9-1-1 we will dramatically reduce the number of wireless 9-1-1 calls that are routed to the wrong PSAP. I wrote

“With Geospatial Routing, the location of the caller is determined first. This information is then passed on to the GIS mapping function, which should then route the caller to the correct PSAP”.

I later received a call from Roger Hixson, Technical Director @ NENA. Roger let me know that, at the present time, wireless carriers plan to continue to route all  9-1-1 calls by cell tower, cell sector.

Disappointing, but it is always a good thing to deal with reality.